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Cook Children's Health Plan

Provider Relations

Doctor with Computer

The Provider Relations team at Cook Children's Health Plan is here to help you and your office staff. If you don't know who your Provider Relations Representative is then let us know and we can make sure a member of our team is in contact with you. We can help with:

  • Individualized training for your office staff.
  • Navigating or registering for our provider portal.
  • Accessing important information such as our provider manuals and newsletters.
  • Registering you or your office with a training webinar.
  • Resolving claim concerns.

Email and a member of our Provider Relations team will reach out to help you.

Plan to attend a Provider Training Webinar!

All providers are welcome to attend one or more of the one hour training events hosted by our Provider Relations team. Many of our training events are communicated by invitation using your email address. If your email address has changed, please be sure to notify us to ensure email delivery. Send notification of email changes to View our provider training webinar schedule.

Training presentations

Provider Advisory Group

Providers are welcome to participate in Cook Children's Health Plan Provider Advisory Group. The Provider Advisory Group meets quarterly and gives providers an opportunity to share feedback and suggestions with the Health Plan. If you are interested in joining the Advisory Group, contact your Provider Relations Representative at 1-888-243-3312 or