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Cook Children's Health Plan

Provider Portal

Introducing Cook Children's Health Plan new and improved Provider portal!

We will be changing our Provider portal on July 1, 2020. We are making this change to continue to improve both our Provider and Member experiences and to integrate with Cook Children's Health Care System EPIC software system.

With our new Provider portal, you will still have all the functionality that Legacy Secure Provider Portal offered. However, the new and improved Provider portal processes all information in real time!

Additional Provider portal functions:

  • Check a Member's eligibility
  • View a Member's claim status
  • Submit claims appeals and reconsiderations
  • Submit prior authorizations
  • View and print reports on Members, authorizations and claims
  • Submit Provider demographic changes
  • Submit a request for an interpreter
  • And much more!

For more information on the new provider portal, please check back on our website,, and check your email for information on portal trainings and dates.