STAR Benefits
As a STAR Medicaid Member you will get the following benefits:
- Choice of doctors
- Regular checkups and office visits
- Choice of specialists
- Dentist visits, cleanings and fillings (under the age of 21)
- Eye exams and glasses
- Regular checkups and office visits
- Prescription drugs and medical supplies
- Access to medical specialists and mental health care
- Hospital care and services
- X-rays and lab tests
- Treatment of special health needs
- Treatment of pre-existing conditions
- Services for pregnant moms
As a Cook Children's Health Plan Member, you are also eligible for Value Added Services!
View your STAR Value Added Services
You can read more about all your Value Added Services in your Member Handbook under Benefits and Care.
Medical Transportation Program
As a Medicaid Member if you need a ride to a doctor's appointment, Access2Care can provide you with cost-effective means of transportation.
- Contact them at least 48 hours before your doctor visit. You can call Ride Setup, Reservations at 1-844-572-8195 (toll free), Monday to Friday, 8 a.m.-5 p.m.
- If you are under 18, you may need to travel with an adult.
If you want to file a complaint please call Ride Assist, Complaints at 1-844-572-8195 (toll free), 24/7 and TTY: 7-1-1 (toll free), 24/7.
Migrant Farm Workers
A migrant worker is a person who works on farms, in fields or as a food packer during certain times of the year. Migrant workers move to different places to follow the crops.
Cook Children's Health Plan would like to help any Member that is a migrant worker. You can get your Texas Health Steps checkup before it is due if you are leaving the area for work. Please let us know if you are a migrant farm worker family.
We're here to help
Cook Children's Health Plan can also help you get the health care services you need. Please call Member Services at 1-800-964-2247 for help with these benefits.