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Cook Children's Health Plan

Texas Health Steps Medical Check-up

STAR Child and Doctor

Texas Health Steps is a Medicaid program that provides medical and dental checkups at no cost to infants, children, teens and young adults up to the age of 21.

It is very important that you keep all your appointments so that your child can stay healthy.

Services offered by Texas Health Steps are:

  • Medical and dental check-ups
  • Medical check-ups that include eye and hearing screenings
  • Lab tests and shots
  • Case management for children with special health needs
  • New eyeglasses and repair or replacement if lost or broken
  • Prescriptions
  • Hearing aids and repair and replacement

It is important that your child stays healthy. A regular visit to your child's primary care provider (PCP) will help detect any problems your child might be having. Make sure that you have a PCP selected for your child. If you need help picking a PCP call Member Services at 1-800-964-2247.

For more information on the Texas Health Steps Program, call 1-877-847-8377 or go to their website: https://hhs.texas.gov/services/health/medicaid-chip/medicaid-chip-members/texas-health-steps.

Your child's medical check-up is due either on a milestone or birthday. See the chart below to help you know when one is due.

Checkup Periodicity Schedule Page 1

Checkup Periodicity Schedule Page 2

As a Cook Children's Health Plan Member you will get a $15 gift card for each well child visit up to two years of age. After the age of 2 you will get a $25 gift card for your child's yearly exam.

To get your gift card download this form and bring with you to your next visit. Once completed send it back to us and we will send you your gift card.

Access to Behavioral Healthcare
You should expect to be seen for:

    • Non-life threatening emergency: within 6 hours of request
    • Urgent care: within 24 hours of request
    • Initial visit for routine care: the earlier of 10 business days or 14 calendar days from request
    • Follow-up visit for routine care: within 3 weeks of request
    • Follow-up visit after hospital stay: within 7 days of discharge

We're here to help

If you have any questions or need help making an appointment call us at 1-800-964-2247.