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C25.2649885,12.5036425 25.2649885,12.5358822 25.2325975,12.5681219 Z" id="Shape"></path></g></g></g></g></svg> </span> </a> </li> <li class="breadcrumb-item"> <a href="/members/"> <span>For Members</span> </a> </li> <li class="breadcrumb-item"> <a href="/members/star/"> <span>STAR Members</span> </a> </li> </ol> </div> <div class="interior-page"> <div class="top-content-wrapper"> <div class="content-wrapper"> <div class="document-header"> <h1 data-epi-type="title">STAR Members</h1> </div> <div class="content-area" data-epi-type="content"> <div class="right-content"> <div class="score-accordion section-menu-wrapper"> <div class="score-accordion-panel"> <div class="panel-heading"> <div class="panel-title"> <button type="button" class="accordion-button" data-target="#sectionMenu" aria-expanded="false" aria-controls="accordion1"> In This Section </button> </div> </div><div id="sectionMenu" class="panel-collapse collapse"> <div class="panel-body"> <div class="bg-lightgrey"> <ul class="main"> <li class=""> <a href="/members/" aria-label="For Members" class="GTMMENU" target="_self"> For Members </a> </li> </ul> <ul class="level-1"> <li class=""> <a href="/members/chip/" aria-label="CHIP Members" class="GTMMENU" target="_self"> CHIP Members </a> </li> <li class="active"> <a href="/members/star/" aria-label="STAR Members" class="GTMMENU" target="_self"> STAR Members </a> <ul class="level-2"> <li class=""> <a href="/members/star/complaints-and-appeals/" aria-label="Complaints and Appeals" class="GTMMENU" target="_self"> Complaints and Appeals </a> </li> <li class=""> <a href="/members/star/member-advisory-group/" aria-label="Member Advisory Group" class="GTMMENU" target="_self"> Member Advisory Group </a> </li> <li class=""> <a href="/members/star/replace-your-id-card/" aria-label="Replace Your ID Card" class="GTMMENU" target="_self"> Replace Your ID Card </a> </li> <li class=""> <a href="/members/star/benefits/" aria-label="STAR Benefits" class="GTMMENU" target="_self"> STAR Benefits </a> </li> <li class=""> <a href="/members/star/STAR-Forms/" aria-label="STAR Forms" class="GTMMENU" target="_self"> STAR Forms </a> </li> <li class=""> <a href="/members/star/member-handbooks/" aria-label="STAR Member Handbooks" class="GTMMENU" target="_self"> STAR Member Handbooks </a> </li> <li class=""> <a href="/members/star/rights-and-responsibilities/" aria-label="STAR Rights and Responsibilities" class="GTMMENU" target="_self"> STAR Rights and Responsibilities </a> </li> <li class=""> <a href="/members/star/well-child-exams/" aria-label="Texas Health Steps Medical Check-up" class="GTMMENU" target="_self"> Texas Health Steps Medical Check-up </a> </li> </ul> </li> <li class=""> <a href="/members/star-kids/" aria-label="STAR Kids Members" class="GTMMENU" target="_self"> STAR Kids Members </a> </li> <li class=""> <a href="/members/value-added-services/" aria-label="Value Added Services" class="GTMMENU" target="_self"> Value Added Services </a> </li> <li class=""> <a href="/members/pregnant/" aria-label="Pregnant Members" class="GTMMENU" target="_self"> Pregnant Members </a> </li> <li class=""> <a href="/members/healthy-texas-women-program/" aria-label="Healthy Texas Women" class="GTMMENU" target="_self"> Healthy Texas Women </a> </li> <li class=""> <a href="/members/service-coordination-programs/" aria-label="Service Coordination Program" class="GTMMENU" target="_self"> Service Coordination Program </a> </li> <li class=""> <a href="/members/member-hhsc-news/" aria-label="HHSC News" class="GTMMENU" target="_self"> HHSC News </a> </li> <li class=""> <a href="/members/member-news/" aria-label="Member News" class="GTMMENU" target="_self"> Member News </a> </li> <li class=""> <a href="/members/pharmacy/" aria-label="Members Pharmacy" class="GTMMENU" target="_self"> Members Pharmacy </a> </li> <li class=""> <a href="/members/my-wellness-screening/" aria-label="My Wellness Screening" class="GTMMENU" target="_self"> My Wellness Screening </a> </li> <li class=""> <a href="/members/resources/" aria-label="Resources" class="GTMMENU" target="_self"> Resources </a> </li> <li class=""> <a href="/covid-19-information/" aria-label="COVID-19 Information" class="GTMMENU" target="_self"> COVID-19 Information </a> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="top-content"> <div class="rte-content"> <div class="rich-text"><p>Thank you for being a Member of Cook Children's Health Plan. Helping you with your family's health care is our goal. Our friendly and helpful staff is here to help you.</p> <p>STAR members will find many benefits to help care for their family. We have many primary care physicians (PCPs) and specialists for you to choose from. To find a doctor, visit our <a style="text-decoration: none;" title="provider search tool" href="/provider-search/">provider search tool</a>. You must pick a PCP for your child or yourself. If you do not pick one, we will pick one for you. If you would like a printed provider directory, please call Member Services to request one. A directory will be mailed within 5 business days, at no charge. </p> <ul class="level-2"> <li class=""><a class="GTMMENU" href="/members/star/complaints-and-appeals/" target="_self" aria-label="Complaints and Appeals">Complaints and Appeals</a></li> <li class=""><a class="GTMMENU" href="/members/star/member-advisory-group/" target="_self" aria-label="Member Advisory Group">Member Advisory Group</a></li> <li class=""><a class="GTMMENU" href="/members/star/replace-your-id-card/" target="_self" aria-label="Replace Your ID Card">Replace Your ID Card</a></li> <li class=""><a class="GTMMENU" href="/members/star/benefits/" target="_self" aria-label="STAR Benefits">STAR Benefits</a></li> <li class=""><a class="GTMMENU" href="/members/star/STAR-Forms/" target="_self" aria-label="STAR Forms">STAR Forms</a></li> <li class=""><a class="GTMMENU" href="/members/star/member-handbooks/" target="_self" aria-label="STAR Member Handbooks">STAR Member Handbooks</a></li> <li class=""><a class="GTMMENU" href="/members/star/rights-and-responsibilities/" target="_self" aria-label="STAR Rights and Responsibilities">STAR Rights and Responsibilities</a></li> <li class=""><a class="GTMMENU" href="/members/star/well-child-exams/" target="_self" aria-label="Texas Health Steps Medical Check-up">Texas Health Steps Medical Check-up</a></li> </ul> <p>To see how we rank in the Tarrant Service Area, <a style="text-decoration: none;" title="Report card" href="/siteassets/documents/star-child-report-card-eng.pdf" target="_blank" rel="noopener">click here</a>.</p> <h2>We're here to help</h2> <p>If you have questions or need assistance with choosing a PCP, you can call Member Services Monday through Friday from 8 a.m.–5 p.m., at <a style="text-decoration: none;" title="1-800-964-2247" href="tel:1-800-964-2247">1-800-964-2247</a> or <a style="text-decoration: none;" title="1-682-885-2247" href="tel:1-682-885-2247">1-682-885-2247</a>. If you call after 5pm or the weekend or holiday, leave a message and your call will be returned the next business day. We look forward to being a part of your family for years to come!</p></div> </div> </div> </div> </div> </div> </div> </main> <script defer="defer" src="/Util/Find/epi-util/find.js"></script> <script> document.addEventListener('DOMContentLoaded',function(){if(typeof FindApi === 'function'){var api = new FindApi();api.setApplicationUrl('/');api.setServiceApiBaseUrl('/find_v2/');api.processEventFromCurrentUri();api.bindWindowEvents();api.bindAClickEvent();api.sendBufferedEvents();}}) </script> </main> <footer class="footer" > <div class="footer-wrapper bg-lightgrey"> <div data-react-component="FooterNavigation" data-props='{"upperFooter":{"upperFooterCol1":[{"childPages":[{"highlighted":false,"indented":false,"title":"1-800-964-2247","link":"tel:1-800-964-2247","linkAriaLabel":"phone","openInNewWindow":false}],"title":"Contact Member 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