You can talk to a nurse 24 hours a day, 7 days a week. They can answer questions or help you decide what to do about your health needs. Call 1-866-971-2665.
$125 for prescription eyeglasses (frames and lenses) or $100 for contact lenses and contact lenses fitting fees per year.
One additional school/sports physical in addition to a Texas Health Steps checkup per calendar year to enrolled members ages 3-18.
Reimbursement for up to $25 per quarter for additional data for Members who qualify for the federal lifeline program.
There are some limits to these Value Added Services. Please call Member Services to find out what they are.
As a Medicaid Member if you need a ride to a doctor's appointment, Access2Care can provide you with cost-effective means of transportation.
If you want to file a complaint please call Ride Assist, Complaints at 1-844-572-8195 (toll free), 24/7 and TTY: 7-1-1 (toll free), 24/7.
A migrant worker is a person who works on farms, in fields or as a food packer during certain times of the year. Migrant workers move to different places to follow the crops.
Cook Children's Health Plan would like to help any Member that is a migrant worker. You can get your Texas Health Steps checkup before it is due if you are leaving the area for work. Please let us know if you are a migrant farm worker family.
Cook Children's Health Plan can also help you get the health care services you need. Please call Member Services at 1-800-964-2247 for help with these benefits.