Thank you for being a Member of Cook Children's Health Plan. Helping you with your family's health care is our goal. Our friendly and helpful staff is here to help you.
How may we help you?
Abuse, Neglect and Exploitation
STAR Kids Benefits
Complaints and Appeals
Member Advisory Group
Replace your ID Card
Rights and Responsibilities
Well Child Exams
STAR Kids members will find many benefits to help care for their family. We have many primary care physicians (PCPs) and specialists for you to choose from. To find a doctor, visit our provider search tool You must pick a PCP for your child or yourself. If you do not pick one, we will pick one for you. If you would like a printed provider directory, please call the Customer Care Department to request one. A directory will be mailed within 5 business days, at no charge.
If you are a dual-eligible member, call your Medicare plan to choose a primary care provider near you. If you have any questions, please talk with your Service Coordinator, or you may call 1-844-843-0004 to speak to one of our Member Advocates. To learn more about STAR Kids, look at the menu on the left side of the page and click on the subject you would like to learn more about.
To see how we rank in the Tarrant County service area click here.
If you have questions or need assistance with choosing a PCP, you can call Customer Care Department Monday through Friday from 8 a.m. – 5 p.m., at 1-844-843-0004.
If you call after 5pm or the weekend or holiday, leave a message and your call will be returned the next business day.
We look forward to being a part of your family for years to come!