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</li> <li class="section-menu-item "> <a href="/members/star-kids/member-advisory-group/" aria-label="Member Advisory Group" class="GTMMENU" target="_self"> Member Advisory Group </a> </li> <li class="section-menu-item "> <a href="/members/star-kids/replace-your-id-card/" aria-label="Replace Your ID Card" class="GTMMENU" target="_self"> Replace Your ID Card </a> </li> <li class="section-menu-item "> <a href="/members/star-kids/specialty-care-and-referrals/" aria-label="Specialty Care and Referrals" class="GTMMENU" target="_self"> Specialty Care and Referrals </a> </li> <li class="section-menu-item "> <a href="/members/star-kids/benefits/" aria-label="STAR Kids Benefits" class="GTMMENU" target="_self"> STAR Kids Benefits </a> </li> <li class="section-menu-item "> <a href="/members/star-kids/member-handbooks/" aria-label="STAR Kids Member Handbook" class="GTMMENU" target="_self"> STAR Kids Member Handbook </a> </li> <li class="section-menu-item "> <a href="/members/star-kids/rights-and-responsibilities/" aria-label="STAR Kids Rights and Responsibilities" class="GTMMENU" target="_self"> STAR Kids Rights and Responsibilities </a> </li> <li class="section-menu-item "> <a href="/members/star-kids/well-child-exams/" aria-label="Texas Health Steps Medical Check-up" class="GTMMENU" target="_self"> Texas Health Steps Medical Check-up </a> </li> </ul> </li> <li class="section-menu-item "> <a href="/members/value-added-services/" aria-label="Value Added Services" class="GTMMENU" target="_self"> Value Added Services </a> </li> <li class="section-menu-item "> <a href="/members/pregnant/" aria-label="Pregnant Members" class="GTMMENU" target="_self"> Pregnant Members </a> </li> <li class="section-menu-item "> <a href="/members/healthy-texas-women-program/" aria-label="Healthy Texas Women" class="GTMMENU" target="_self"> Healthy Texas Women </a> </li> <li class="section-menu-item "> <a href="/members/service-coordination-programs/" aria-label="Service Coordination Program" class="GTMMENU" target="_self"> Service Coordination Program </a> </li> <li class="section-menu-item "> <a href="/members/member-hhsc-news/" aria-label="HHSC News" class="GTMMENU" target="_self"> HHSC News </a> </li> <li class="section-menu-item "> <a href="/members/member-news/" aria-label="Member News" class="GTMMENU" target="_self"> Member News </a> </li> <li class="section-menu-item "> <a href="/members/pharmacy/" aria-label="Members Pharmacy" class="GTMMENU" target="_self"> Members Pharmacy </a> </li> <li class="section-menu-item "> <a href="/members/my-wellness-screening/" aria-label="My Wellness Screening" class="GTMMENU" target="_self"> My Wellness Screening </a> </li> <li class="section-menu-item "> <a href="/members/resources/" aria-label="Resources" class="GTMMENU" target="_self"> Resources </a> </li> <li class="section-menu-item "> <a href="/covid-19-information/" aria-label="COVID-19 Information" class="GTMMENU" target="_self"> COVID-19 Information </a> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="top-content"> <div class="rte-content"> <div class="rich-text"><p>Thank you for being a Member of Cook Children's Health Plan. Helping you with your family's health care is our goal. Our friendly and helpful staff is here to help you.</p> <p>STAR Kids members will find many benefits to help care for their family. We have many primary care physicians (PCPs) and specialists for you to choose from. To find a doctor, visit our <a style="text-decoration: none;" title="provider search tool" href="/provider-search/">provider search tool</a> You must pick a PCP for your child or yourself. If you do not pick one, we will pick one for you. If you would like a printed provider directory, please call the Customer Care Department to request one. A directory will be mailed within 5 business days, at no charge.</p> <p>If you are a dual-eligible member, call your Medicare plan to choose a primary care provider near you. If you have any questions, please talk with your Service Coordinator, or you may call <a style="text-decoration: none;" title="1-844-843-0004" href="tel:1-844-843-0004">1-844-843-0004</a> to speak to one of our Member Advocates. </p> <ul class="level-2"> <li class=""><a class="GTMMENU" href="/members/star-kids/abuse-neglect-exploitation/" target="_self" aria-label="Abuse, Neglect and Exploitation">Abuse, Neglect and Exploitation</a></li> <li class=""><a class="GTMMENU" href="/members/star-kids/complaints-and-appeals/" target="_self" aria-label="Complaints and Appeals">Complaints and Appeals</a></li> <li class=""><a class="GTMMENU" href="/members/star-kids/member-advisory-group/" target="_self" aria-label="Member Advisory Group">Member Advisory Group</a></li> <li class=""><a class="GTMMENU" href="/members/star-kids/replace-your-id-card/" target="_self" aria-label="Replace Your ID Card">Replace Your ID Card</a></li> <li class=""><a class="GTMMENU" href="/members/star-kids/specialty-care-and-referrals/" target="_self" aria-label="Specialty Care and Referrals">Specialty Care and Referrals</a></li> <li class=""><a class="GTMMENU" href="/members/star-kids/benefits/" target="_self" aria-label="STAR Kids Benefits">STAR Kids Benefits</a></li> <li class=""><a class="GTMMENU" href="/members/star-kids/member-handbooks/" target="_self" aria-label="STAR Kids Member Handbook">STAR Kids Member Handbook</a></li> <li class=""><a class="GTMMENU" href="/members/star-kids/rights-and-responsibilities/" target="_self" aria-label="STAR Kids Rights and Responsibilities">STAR Kids Rights and Responsibilities</a></li> <li class=""><a class="GTMMENU" href="/members/star-kids/well-child-exams/" target="_self" aria-label="Texas Health Steps Medical Check-up">Texas Health Steps Medical Check-up</a></li> </ul> <p>To see how we rank in the Tarrant County service area <a style="text-decoration: none;" title="Report card" href="/siteassets/documents/starkids-report-card-eng.pdf" target="_blank" rel="noopener">click here</a>.</p> <h2>We're here to help</h2> <p>If you have questions or need assistance with choosing a PCP, you can call Customer Care Department Monday through Friday from 8 a.m. – 5 p.m., at <a style="text-decoration: none;" title="1-844-843-0004" href="tel:1-844-843-0004">1-844-843-0004</a>. If you call after 5pm or the weekend or holiday, leave a message and your call will be returned the next business day. 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