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Member ​News

Helpful information and resources for our Members

Member Newsletters 2020

Protect Yourself from COVID

COVID-19 can spread between people who are in close contact. It spreads through small particles produced when an infected person coughs, talks or breathes. Being indoor with poor circulation increases your risk of getting COVID.

To prevent infection and to slow transmission of COVID-19, do the following:

  • Wash your hands regularly with soap and water. You can also clean them with alcohol-based hand rub.
  • Wear a mask.
  • Practice social distancing.
  • Avoid touching your face.
  • Cover your mouth and nose when coughing or sneezing.
  • Stay home if you don’t feel well.
  • Avoid unnecessary travel.
  • Stay away from large groups of people.

For more information about COVID-19 visit

Electronic Visit Verification (EVV)

EVV Policy Training for CDS Employees on Jan. 29 

Evaluation of New Technologies

CCHP follows changes and advances in health care by reviewing new treatments, medicines, procedures and devices. This is also called “new technology.” The state (Medicaid and Texas Health and Human Services) also follows advancements and is always making adjustments to Medicaid covered services and communicating this with all Health Plans. CCHP assesses new technology to be sure members have access to safe and effective care but, also, that medical necessity has been shown for the new technology and that alternative, existing technology is not meeting or cannot meet the current medical needs of the member. Requests to review a new technology may come from a member, requesting practitioner or other staff.

Sources for reviews for medical necessity of the new technologies can include literature searches, governmental (including FDA) recommendations, CCHP’s internal specialty consultants and/or outside medical experts, national professional organizations’ guidelines, our accepted medical screening criteria sources, among others.​