Electronic Submission Services
Welcome to Claim Submission Services! We encourage providers to access our electronic transaction services such as Electronic Fund Transfer (EFT), Electronic Remittance Advice (ERA) and electronic claims submission. We are committed to helping our providers maximize the use of online tools and increase efficiencies. Please review the information below for details on accessing each of these services.
Electronic Claim Submission
We're pleased to partner with Availity to provide a secure platform where providers can submit single claim submissions at no cost. Follow the links below to register and login to the Availity portal. For questions, call Availity Client Services at 800-282-4548.
Electronic Filing Guidelines
Availity Payor ID's
CHIP Payor ID is CCHP1 and STAR/STAR Kids Payor ID is CCHP9.
Electronic Fund Transfer (EFT)
Sign up for EFT and enjoy the benefits of decreased data errors and improved cash flow resulting from no checks lost in the mail, reduced paperwork and expedited account reconciliations. Complete and submit this form to get started and email to CCHPFinance@cookchildrens.org
Electronic Remittance Advice (ERA)
Following EFT enrollment, providers should enroll with Availity to receive Electronic Remittance Advice (ERA). Go to Availity.com and register for Provider Portal Access if you do not already have an account. Log in to your Availity account to request ERA enrollment. Contact Availity Client Services at 800-282-4548 for assistance.
Paper Claim Submission
CCHP is taking steps to improve the speed and accuracy in processing paper claims. While we highly encourage electronic claim submissions, should you find that you can only submit a claim on paper, please follow these tips found Here
Information about submitting a Claim Appeal here
Notification of Other Health Insurance here
If you have additional questions please call Provider Services at 1-888-243-3312 Monday-Friday from 8 a.m. to 5 p.m. or
Contact us here