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Behavioral Health Services

Changes to Claims and Correspondence Notification-Please Read

Cook Children’s Health Plan has contracted with, and will work in partnership with, Beacon Health Options LLC (Beacon) to manage the delivery of mental health and substance use disorder services for Chip/Star/STAR Kids Members.

The primary goal of the program is to provide medically necessary care in the most clinically appropriate and cost-effective therapeutic settings. By ensuring that all Cook Children’s Health Plan Members receive timely access to clinically appropriate behavioral health care services, Cook Children’s Health Plan and Beacon Health believe that quality clinical services can achieve improved outcomes for our Members.

Improved health outcomes can be achieved by providing Members with access to a full continuum of mental health and substance use services through our network of contracted behavioral health providers.

Definition of Behavioral Health

Behavioral Health is defined as both acute and chronic psychiatric and substance use disorders as referenced in the most recent Diagnostic and Statistical Manual of Mental Disorders (DSM) of the American Psychiatric Association.

Please visit the Beacon Website for the following behavioral health information:

Contact Beacon Behavioral Health Services

  • 24/7 Beacon Health Strategies
  • (English and Spanish with other languages available)
  • Phone: 855-481-7045
  • Fax: 855-371-9227
  • Email: Beacon

If you have questions please call Provider Services at 1-888-243-3312 Monday-Friday from 8 a.m. to 5 p.m. or Contact us here